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OpenCRM Reviews & Product Details

Our fully featured and easily customisable, Cloud CRM solution will help you grow your business without having to pay astronomical prices. OpenCRM does everything that our rivals do, for a fraction of the cost: manage your sales, customers, contacts, finances, events, projects and tickets, wherever you are, whenever you want. Plus, you can access all of our features no matter what price band you are in. No hidden fees; no surprise paywalls for the stuff you thought was included.

Seller

OpenCRM

Discussions

OpenCRM Community

Languages Supported

German, English, French

Overview by

Graham Anderson (MD & Founder - OpenCRM)

Pricing

Pricing provided by OpenCRM.

Per User Pricing Model

£33 Month/User

View More Pricing Information

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OpenCRM Media

Create custom reports across all of the modules. Review the results from your dashboard, directly from the report, or in your inbox using our scheduling options.

Search globally or in individual modules by keyword. Expand to further refine your search or build custom views.

OpenCRM Demo - Activity and Calendar Management

Keep track of Activities of all types, against all modules. Manage your team's Calendars using our drag and drop functionality.

OpenCRM Demo - Customisation and Security

Customise OpenCRM to meet your business needs. Define your permissions model to keep access and security your top priority.

OpenCRM Reviews (38)

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Aristeidis N.

Infra Transormation Assosiate

Enterprise (> 1000 emp.)

11/14/2025

"Flexible and Customizable, but Interface Needs Refinement"

3.5/5

What do you like best about OpenCRM?

What I like best about OpenCRM is how flexible and customizable it is. It brings sales, support, and project management together in one place, making it easy to track customer interactions and keep everything organized. The interface is intuitive, and the system adapts well to different workflows.”

If you want it more concise, more enthusiastic, or more technical, just tell me! Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

One thing I dislike about OpenCRM is that some areas of the interface can feel a bit dated or cluttered, which makes certain tasks take longer than they should. There’s also a learning curve when setting up more advanced customizations. However, once everything is configured, it works well.”

If you’d like it softer, more critical, or more concise, I can adjust it! Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

OpenCRM helps solve the problem of scattered customer information by bringing sales, support, projects, and communication into one unified system. This centralization makes it much easier to track interactions, manage pipelines, and stay organized. As a result, I save time, reduce manual work, and have better visibility into customer relationships and team activity.”

If you want it more concise, more technical, or more personalized, I can adjust it! Review collected by and hosted on G2.com.

Harshita S.

Mid-Market (51-1000 emp.)

9/7/2023

"Best CRM tool for my company"

4.5/5

What do you like best about OpenCRM?

I really like how the different modules seamlessly work together and how I can easily see all the activities related to a record, in an overview. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Renaming the modules would definitely have its benefits. I do understand why it might not be completely feasible. Review collected by and hosted on G2.com.

Chamnes P.

Database Administrator

Mid-Market (51-1000 emp.)

12/19/2023

"OpenCRM is best software product to manage CRM and marketing to"

4.5/5

What do you like best about OpenCRM?

This tool is great and perform best result. Best on demand solutiom Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

This openCRM. Is tough to setup and require many config to get started Review collected by and hosted on G2.com.

Sourabh B.

Mid-Market (51-1000 emp.)

9/6/2023

"OpenCRM Features are very Handy and easy"

4.5/5

What do you like best about OpenCRM?

The CRM software that is available for everyone to use is designed to be easy, for users provides an reliable to use solution and offers affordable hosting options. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Sometimes Open CRM experiences interruptions, causing us to frequently verify our login on our laptop. This can be quite inconvenient and bothersome. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/26/2023

"OpenCRM"

3.5/5

What do you like best about OpenCRM?

Open CRM is a customer relationship management (CRM) software that is free and open source. This means that the source code is available for anyone to view and modify. Open CRM is a good option for businesses that want to save money on CRM software Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

It is complex to setup and use.Open CRM does not have the same level of support as proprietary CRM software. You need to update software yourself and this could be time taking process. Review collected by and hosted on G2.com.

Verified User in E-Learning

Small-Business (50 or fewer emp.)

12/25/2022

"OpenCRM handy features"

4.5/5

What do you like best about OpenCRM?

open CRM software is easy to use, offers a strong out-of-the-box solution and provides affordable plans for hosting. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

Sometime Open CRM hangs in the middle and it often requires us to verify to login in our own laptop it's quite a task all the time. Review collected by and hosted on G2.com.

Priyanshu U.

Marketing And Analytics Executive

Mid-Market (51-1000 emp.)

3/23/2022

"The most reliable CRM platform that offers multiple integrations you need for successful marketing."

4.5/5

What do you like best about OpenCRM?

OpenCRM platform has all the tools and integrations that are needed for successful lead tracking. This platform is cost-effective, easy to use, and efficient.

This tool helps us to stay organized and stay on top of everything. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

It's difficult to modify the templates.

It lags sometimes. Review collected by and hosted on G2.com.

Verified User in Warehousing

Small-Business (50 or fewer emp.)

11/11/2021

"OpenCRM gives me insight in my customers experiences."

4/5

What do you like best about OpenCRM?

With OpenCRM, I can collect data about cutsomers. I have insight into customer developments, and with this, I can actively approach customers and adjust strategies. The software is versatile. I don't use all elements of the software by far, so we can expand our CRM further in the future. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I do not dislike anything at all. Maybe the monthly pricing can be limited a bit. But besides that I am happy with the software. Review collected by and hosted on G2.com.

Recommendations to others considering OpenCRM:

If you have the problem that you have different (CRM) data from your customers in many other places, then this software helps you to get everything clear. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

Without OpenCRM I had all kinds of data in different places. As a result, I did not have a good overview and overall picture of what is going on with my customers. Now I have a tool where I collect all the data into one system, and from this system, I have a good overview regarding customer data (like sales, experiences, wishes, etc.).This overview ensures that I can switch much faster and have better contact with my customers. Review collected by and hosted on G2.com.

Jayden R.

Lead Nuclear Safety Engineer

Enterprise (> 1000 emp.)

12/16/2021

"Your CRM is practical!"

4/5

What do you like best about OpenCRM?

OpenCRM software is very easy to use because it does not have many functions and it is focused on small businesses that do not require many processes. Review collected by and hosted on G2.com.

What do you dislike about OpenCRM?

I would like a better integration with other applications, the work could be more productive. Review collected by and hosted on G2.com.

Recommendations to others considering OpenCRM:

Its software has a comfortable value, its functions comply with the basics of CRM, it is easy to configure and its technical support is always ready to help you. Review collected by and hosted on G2.com.

What problems is OpenCRM solving and how is that benefiting you?

I can keep a history of activities, work is planned with customer follow-up, documents are easily uploaded, I have useful information in your database. Review collected by and hosted on G2.com.